Smoothstone Outperforms VoIP Industry Growth Projections
Achieves over 48.7% growth year to date – more than double industry average
LOUISVILLE, Ky., July 21 /PRNewswire/ — Leading IP communications provider Smoothstone today announced that the company has achieved 48.7% growth in revenues within the first six months of 2009 compared to the same period in 2008, a rate more than double the VoIP industry projected growth rate of 20.1%. The company attributes its strong performance to a combination of a consistent sales closure rate of 70% and superior customer service, resulting in 99% customer retention.
“The current recession and the economic challenges companies are facing have created an opportunity for us to help medium-sized companies lower their costs by moving to IP telephony,” observed James Whitemore, Chief Marketing Officer. “Even as the economy recovers, though, we fully expect to sustain above-average growth because we offer our customers not only a cost-effective solution for voice communications, we deliver fully-managed unified IP communications that allows them to significantly enhance employee productivity over the long term.”
Analyst firm Gartner recently classified unified communications as one of the top ten strategic technologies for 2009. Industry analysts and thought leaders project that unified communications is a market that will continue to experience significant growth for the next several years due to the on-going proliferation of VoIP as a lower cost alternative to traditional services. Another major market driver is a trend toward simplification of IT, which is spurring companies to look for ways to consolidate tools and services to work with fewer vendors.
“Smoothstone is uniquely positioned to capitalize on this combination of market forces,” continued Whitemore. “We’ve been in this market since its early days in 2000, so we’re well ahead of the curve in being able to provide a comprehensive suite of Unified Communications solutions delivered as hosted services and on-demand applications.”
Smoothstone is an award-winning nationwide IP communications leader that designs, integrates and services specifically tailored solutions, including VoIP, for medium size enterprises. In March 2009, Smoothstone became one of an elite group of companies worldwide to qualify for membership in the Cisco Powered Program as a provider of Managed Unified Communications services. Smoothstone also recently received the prestigious “Members Choice 2009″ award from the Telecom Association in recognition of overall program excellence.
About Smoothstone IP Communications
Smoothstone IP Communications is a nationwide provider of unified IP communications services to mid-sized enterprises. Smoothstone delivers Voice over Internet Protocol (VoIP), IP trunking, unified threat management, MPLS networking, contact center solutions, messaging and advanced collaboration tools as a unified suite of managed services and cloud based applications. Smoothstone’s scalable, on-demand applications & services can be integrated with a customer’s existing network and telecommunications infrastructure, operational processes and employee activities, enabling a customer to migrate to unified IP communications as their business requirements dictate. For more information, visit www.smoothstone.com or call (800) 773-3037.
Source: Smoothstone IP Communications
CONTACT: Hanni Itah, SS|PR, of Smoothstone IP Communications,
Web Site: http://www.smoothstone.com/