Operations

Are You Managing, Coaching, or Enforcing

Are You Managing, Coaching, or Enforcing

Too often today, managers – whether supervisors, directors, or even owners – see their role as the creator and enforcer of rules. “Be on time…,” they tell their employees, “or I will have to write you up.” “Be a team player.” “Show initiative.” “Call on more prospects.” “Service the existing customer.” And so on.

More time is spent on dealing…

Time Management by Values

Time Management by Values

Time Management by Values

Time management has been a topic of conversation, discussion and argument for more than 20 years and little has been resolved. Terms like “workaholic” have come into our language with little in the way of accepted belief about the exact parameters of this “disease.” We decry the need to work longer hours…

Growing Pains

Growing Pains

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Coach, Consultant or Trainer?

Coach, Consultant or Trainer?

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Leaders are Not Born, they are Grown

Leaders are Not Born, they are Grown

“Leadership is not magnetic personality – that can just as well be a glib tongue. It is not ‘making friends and influencing people’ – that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” – Peter Drucker. In…