“To build a durable, long-term business, the entrepreneur will eventually have to abandon the rules that got him/her started.” –HBR 1999 Successful entrepreneurs tend to build their business in a somewhat protected niche that allows each customer to be handled... (Continue reading)
“I don’t know which we need; I only know we need help…” “It’s frustrating trying to figure out who we should be working with…” “I don’t think any of these will solve the whole problem…” “Doesn’t anyone do what we... (Continue reading)
Over the past twenty years, companies, and particularly American companies, have emphasized growing productivity as the means to greater profitability and growth. Yet, in most cases, the growth in productivity has been the result of staff reductions and putting greater... (Continue reading)
Traditionally, basic marketing has taught the “four P’s,” Product, Price, Promotion and Place (distribution). When our economy was based on product producing companies, this worked well and those companies which practiced these basic principles were among the leaders in consumer... (Continue reading)
Across the nation, one out of four employees will quit their jobs this year – and the average company will spend three times their annual salary to replace them. Particularly in small business this “turnover treadmill” can be the difference... (Continue reading)
“Leadership is not magnetic personality – that can just as well be a glib tongue. It is not ‘making friends and influencing people’ – that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a... (Continue reading)